Provider Communication

ChatGPT, Provider Responses Almost Indistinguishable to Patients

July 17, 2023 - Researchers from New York University’s (NYU) Grossman School of Medicine and Tandon School of Engineering demonstrated that ChatGPT’s responses to healthcare-related queries were nearly indistinguishable from those provided by human clinicians, according to a study published in JMIR Medical Education last week. The research team noted...


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Using Data Analytics to Improve Primary Care, Referral Management

by Shania Kennedy

Primary care is an essential facet of modern healthcare, serving as the conduit through which many patients access and engage with available medical care services. When a patient has a non-emergency health concern, a primary care physician...

How Artificial Intelligence Is Humanizing the Healthcare Industry

by Jessica Kent

Seventy-nine percent of healthcare professionals indicate that artificial intelligence tools have helped mitigate clinician burnout, suggesting that the technology enables providers to deliver more...

Machine Learning Could Improve End-of-Life Communication

by Jessica Kent

Machine learning tools could analyze conversations between providers and patients about palliative care, leading to improved communication around serious illness and end-of-life treatment, according to...

System-Based Intervention Cuts Racial Disparities in Cancer Care

by Jessica Kent

A pragmatic, system-based intervention decreased racial disparities in cancer treatment and outcomes for black patients with early-stage breast cancer. In a five-year study conducted at the University...

Lean Methodology Boosts EHR Documentation Quality, Efficiency

by Jessica Kent

Applying Lean methodologies to an inefficient, first-generation electronic health record (EHR) system could enhance EHR documentation quality and efficiency, increase patient care time, and improve...